Machibat's Privacy Policy – Your Data, Our Responsibility

1 What data we collect

A key part of Machibat's privacy policy is being transparent about what data we collect. We collect two types — information you provide directly, and information collected automatically.

Directly Provided Information: We store the information you provide at registration — including your full name, date of birth, mobile number, email address, and residential address. A copy of your National ID or passport may also be requested for KYC verification.

Automatically Collected Information: When you use Machibat, your device's IP address, browser type, operating system, page visit times and frequency, and gaming activity logs are recorded automatically. This information is used to improve the quality of our services.

2 Purpose of Data Collection

Machibat collects your data for specific, legitimate purposes only. We never use your information in ways that have not been disclosed to you. The primary purposes are detailed below:

• Account management: Your data is used to create, verify, and secure your account — including for login, password recovery, and identity confirmation.
• Payment Processing: Transaction data is used to process deposits and withdrawals securely and to prevent financial fraud.
• Customer support: We need access to your account and transaction data to resolve issues and provide support.
• Legal compliance: Certain data must be retained to comply with Anti-Money Laundering (AML) and KYC regulations.
• Service Improvement: User experience data is analyzed to make the platform simpler and more seamless.
• Promotional Communications: Promotional offers and bonus information will only be sent with your consent.

3 Cookies & Tracking Technologies

Machibat uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on future visits.

We use three types of cookies. First, Essential Cookies — Without these, the website cannot function properly, and they are required to maintain your login session. Second, Functional cookies — These are used to remember your language preference and other settings. Third, Analytics Cookies — These help us understand how many users are visiting which pages.

You can disable cookies through your browser settings, though doing so may affect some features. Continued use of the Machibat platform is taken as your consent to the use of cookies.

4 Data Sharing & Disclosure

Machibat never sells your personal data to third parties. However, certain information may be shared in specific circumstances, which are clearly outlined below:

• Payment Processors: Necessary information is shared with authorized payment service providers to complete transactions.
• Identity Verification Services: Identity verification details may be shared with trusted verification agencies as part of the KYC process.
• Legal authorities: Machibat is legally required to provide information to investigating authorities when ordered by a court or directed by a government authority.
• Technical partners: Limited data is shared with trusted technology partners responsible for server maintenance and security. These partners are also bound by our privacy policy.

5 Data Storage & Security

Machibat uses industry-leading technology to keep your data secure. Our servers are hosted in secure data centers with 24-hour security monitoring. All sensitive data is protected with 256-bit AES encryption.

Necessary data is kept while your account is active. After closure, some data may be retained for a defined period due to legal obligations. Once that period expires, the data is securely deleted.

• All web traffic is encrypted via SSL/TLS
• Passwords are never stored in plain text — only hashed values are retained
• Payment data is handled in accordance with PCI-DSS standards
• Regular security audits and penetration tests are conducted
• Multi-factor authentication is used to prevent unauthorized access

6 Your rights

Under Machibat's privacy policy, you have several important rights over your own data. We fully respect and uphold each of these rights.

• Right to Access: If you'd like to know what data we hold about you, submit a request and we'll get back to you within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: Your data will be deleted upon request, unless a legal obligation requires us to retain it.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to Data Portability: You can request a copy of your data in a readable format.
• Right to object: You can object to marketing communications and opt out at any time.

To exercise any of these rights, please contact our support team. We will process your request as promptly as possible.

7 Children's Privacy

Machibat's services are strictly for adults. No one under the age of 18 may use this platform. We do not knowingly collect personal data from minors.

If a parent or legal guardian suspects that their minor child is using a Machibat account, please contact us immediately. We will promptly close the account and delete all associated data.

8 Third-Party Services

The Machibat platform may integrate third-party services such as game providers, live streaming services, and analytics tools. These services are governed by their own privacy policies.

Machibat reviews the data protection practices of all third-party service providers before working with them. Those who do not meet our standards are not engaged. We still recommend reading the privacy policies of any relevant third parties yourself.

9 Policy Changes

Machibat may update this privacy policy from time to time. For significant changes, we will notify you via your registered email and post a clear notice on the platform.

The date of the latest update will always be shown at the top of this page. Continued use of Machibat after any changes have been made will be considered acceptance of the updated privacy policy. We recommend visiting this page regularly.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Machibat's data protection team is always ready to help.

Protecting your data is more than a policy for us — it's a promise. Machibat believes transparency is the foundation of trust.